Features

A companion that listens — and tools clinics can trust.

For individuals, ReasonCare is someone to talk to, anytime. For clinics, it’s clinician-directed intake that syncs to ReasonEMR. Two products, one clear line between them.

For you

Your AI companion

Built to listen and keep you company — not to diagnose or treat.

Someone to Talk To

Talk through stress, low moods, and hard days. ReasonCare listens and talks with you about whatever is on your mind — at your pace, without judgment.

Here Whenever You Need It

A calm, steady presence morning or middle-of-the-night. Always available, always patient — there when you need to talk, decompress, or just not be alone.

Voice & a Friendly Face

Talk naturally with voice instead of typing, with an optional friendly animated face to talk to. A warm presence that meets you where you are.

Private & Yours

Every message encrypted at rest and protected in transit. A judgment-free space that stays completely your own.

Crisis Support Built In

ReasonCare isn’t a crisis service, but if you’re struggling with thoughts of self-harm it connects you to the 988 Suicide & Crisis Lifeline — call or text — and real people who can help.

Check In With Yourself

Note how you’re feeling day to day and look back over time. A simple way to stay in touch with yourself — not a clinical assessment.

A quick, honest note

ReasonCare is an AI companion built to listen and keep you company. It is not therapy, not a medical or mental-health service, and not a substitute for professional care. It does not diagnose or treat any condition.

You're always talking to an AI. If you're struggling with thoughts of self-harm, ReasonCare will help you reach real people right away — call or text 988, the Suicide & Crisis Lifeline, any time.

Safety first

How crisis support works

Everyone gets the first layers — detection and an immediate 988 handoff. Provider notification applies to clinic patients, where a real clinician can escalate.

1

Instant Detection

Messages are scanned for risk signals in real-time — before the sentence is even finished in voice mode.

2

Safety Resources Shown

Crisis resources surface immediately, regardless of backend status. Safety is never gated on a system being up.

3

988 Lifeline Handoff

A warm handoff to the 988 Suicide & Crisis Lifeline connects you to real people who can help, any time.

4

Provider Alert (Clinic Patients)

For clinic patients, a CRITICAL/URGENT alert is pushed to the provider’s ReasonEMR dashboard so a clinician can step in.

Fail-safe design: any layer error defaults to HIGH risk. Safety resources are always shown regardless of backend status.

For clinics

Clinical workflow features

For behavioral-health clinics using ReasonEMR. The AI collects and organizes under provider oversight — the clinician makes every clinical decision.

SMART on FHIR SSO

Patients log in with their existing ReasonEMR credentials. Zero-friction onboarding — one click from the provider, one login from the patient.

Clinician-Designed Intake

Your provider sets the questions; ReasonCare administers the intake and delivers the answers. Patients arrive pre-assessed, saving billing and documentation time.

Automated Session Summaries

After every session, a structured summary is generated — topics covered, mood trajectory, risk level, and flags for the provider — synced directly to the chart.

PHQ-9 & GAD-7 Assessments

Standardized depression and anxiety screening, administered by AI and reviewed by your clinician. Scores and severity pushed to the patient chart in ReasonEMR.

Condition-Aware Intake

Intake adapts to the condition your provider is screening for across 32+ areas. The AI gathers and organizes; the clinician interprets and decides.

Real-Time Provider Alerts

When crisis is detected, a CRITICAL/URGENT alert is pushed to the provider’s ReasonEMR dashboard with risk level, matched signals, and recommended actions.

Clinical intake

32+ conditions for clinical intake

For clinic patients, intake adapts across 32+ conditions so the questions match what your provider is screening for. Scores and summaries go to your clinician, who reviews everything and directs care.

Mood Disorders

DepressionBipolar DisorderSeasonal Affective

Anxiety Disorders

AnxietySocial AnxietyPanic AttacksPhobias

Trauma & Stress

PTSDStressChildhood TraumaAdjustment Disorders

Eating & Body Image

Eating DisordersBinge EatingBody Dysmorphic

Neurodevelopmental

ADHDAutismOCD

Women's Mental Health

Postpartum DepressionPMDDPerimenopausal Depression
Trust

Security & compliance

These safeguards describe the clinical product used by ReasonEMR clinics. The consumer companion is protected by the same encryption and our privacy policy — but it isn't a HIPAA-covered service, and we'd rather tell you that plainly.

HIPAA Compliant

Built to HIPAA safeguards; BAA available for clinics

Fernet Encryption at Rest

All PHI encrypted before database storage

Full Audit Logging

Every API call logged per HIPAA §164.312

Multi-Tenant Isolation

Complete data separation between clinics

Prompt Injection Defense

Blocks jailbreaks and prompt extraction

AWS Cognito Auth

Enterprise-grade JWT authentication

Experience it yourself

Start talking, or bring it to your clinic.

Start talking for free, or schedule a demo for your clinic.